Frequently Asked Questions
Everything you need to know about shopping with Persona.
How do I determine my correct size?
We provide a detailed size guide on every product page. Since Persona offers various fits, we recommend measuring your favorite garment and comparing it to our specifications for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund are subject to a small shipping fee.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Are your materials sustainably sourced?
Yes, Persona is committed to ethical fashion. Over 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking link. You can also log into your Persona account to view the real-time status of your delivery.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the final stage of checkout.